Frequently Asked Questions
Q. I have a paper voucher, can I use this online?
Paper vouchers can only be redeemed in-store.
Q. Where can I redeem my Currys PC World Gift Card or eGift?
These can be redeemed at any Currys, Currys.digital, Dixons Travel, PC World and online at currys.co.uk or pcworld.co.uk. Please check your Gift Card or eGift for any specific limitations.
Q. Can I use my Currys PC World Gift Card or eGift in Carphone Warehouse?
No. These are currently only redeemable in Currys PC World.
Q. How can I check my gift card balance?
Click here to check your gift card balance, you will need your 19 digit gift card number.
Q. When will my gift card balance expire?
Please see the reverse of your card or click here to find the expiry date of your card.
Q. How many gift cards can I use online?
You are able to use up to 5 gift cards per transaction.
Q. What happens if I've paid by gift card and my order is refunded?
If you have paid by a gift card, this value will be refunded to a new Currys PC World gift card. If you have part paid by gift card the applicable refund value will be split between your payment card and a new Currys PC World gift card.
Q. Where can I find the Gift Card and eGift T&C’s?
You can find the T&C’s here.
Q. What happens if my Gift Card or eGift is lost, stolen or damaged?
Please treat Gift Cards and eGift like cash. Currys PC World cannot replace or reimburse the balance if the Gift Card or eGift is lost, stolen or damaged.
Q. How much money can I load onto my Gift Card or eGift?
Gift Cards and eGifts can hold any value between £1 and £2,500.